Support
Contact Us
Need help? Have questions? We're here to help!
Email us at: puply.team@proton.me
Frequently Asked Questions
How does Puply work?
Puply uses advanced AI to analyze your pet's sounds and generate humorous translations with emotion analysis and meme captions. Simply record your pet's sound, and our AI will create a fun interpretation.
What pets are supported?
Puply works with all types of pets - dogs, cats, birds, and more! You can create profiles for multiple pets.
How do credits work?
Each translation uses one credit. You can purchase credit packs through in-app purchases. Credits never expire.
Can I share translations?
Yes! Every translation can be shared with friends via social media, messages, or any sharing method your device supports.
Is my data private?
Yes! All your pet profiles and translations are stored locally on your device. Audio recordings are only sent to our AI service for translation and are not stored.
Report an Issue
Found a bug or experiencing issues? Please email us at puply.team@proton.me with:
- Your device model and iOS version
- A description of the issue
- Steps to reproduce the problem
- Screenshots if applicable